Information for New Orders:
All cut off dates for School Collection dates have now passed and orders can no longer be placed for school collection.
All orders must now be delivered to your nominated address and standard delivery charges apply.
During January we operate on an order based system only. All orders need to be placed online. There is NO option to purchase books over the counter at our office during January. If you require assistance to place your order you can attend our office and our staff can assist you, however please note that you will not receive any books on the spot.
This year we have received a larger than usual influx of orders in late January. Although we are despatching as many orders as possible everyday, this influx means that orders may take 1 - 2 weeks to be despatched. Depending on stock levels you may receive your order earlier than this, however please be aware that there may be a delay with your order. You will receive an email once your order has been despatched so that you can track it with Australia Post.
Although we endeavour to have spare stock available, for orders placed in late January or in February we are unable to guarantee that you will receive any items prior to the commencement of school. Each year our online ordering portal is open from November and we strongly recommend placing orders early to ensure that stock is allocated to you.
If you missed your School Collection date:
If you have placed an order to be collected on a school collection date and you did not attend and collect your order but you still wish to receive it please contact us as soon as possible on 8787 1700 or at firstname.lastname@example.org.
Over the Counter Sales:
There are NO over the counter sales during January.
Over the counter sales have resumed on 1 February. Despite our best efforts to have spare stock available, please note stock levels can be low during February and some or all of items you wish to purchase may be out of stock when you attend our office.
If there are items you wish to purchase that are out of stock please note that as items come back into stock they are allocated to orders that have been submitted and paid for. If you would like stock to be allocated to you as it arrives you will need to place an order and make payment.
Please note that there may be wait times when you attend our offices in February, and your patience during any wait time is much appreciated.