Contact Us

 

Third Step COVID-19 Restrictions:

From 28 October we have re-opened in line with the Third Step COVID-19 Restrictions. To assist in complying with these restrictions if you are visiting us, we ask that you please observe the following:

  • There are density limits for inside spaces that we need to observe. Please wait in the assigned outdoor undercover area, and keep 1.5 metres apart at all times.
  • The restrictions mean that we can only assist a very limited number of customers at any time. We anticipate that this will cause delays and we thank you for your patience. 
  • If it is possible for you to place your booklist order online for Click and Collect or Home Delivery we highly recommend that you do so as this will avoid wait times. If you do need assistance placing your order you can come in and we will assist you but please note there may be a longer wait time than usual.
  • To assist us with complying with the density limits, please keep the number of people that accompany you when visiting us to a minimum.
  • Please observe the Chief Health Officer's directions regarding mask wearing at all times.
  • Please sanitise your hands on entry.
  • Please remain 1.5 metres from Lamont staff and other customers at all times.
  • Please pay via contactless payment (EFTPOS, Visa or Mastercard) wherever possible.
  • If you are unwell, please do not attend the Lamont premises.

Click and Collect:

Our Click and Collect service for 2021 booklist orders will open for collection shortly. Please wait until you receive a text message notifying you that your order is ready and please bring this message with you on collection.

Click and Collect orders will be collected from a separate warehouse entrance which is located to the left hand side of our building. Please do not join the queue for the front reception if you are collecting a Click and Collect order.

Look out for the "Click and Collect Collection Point" sign and please queue there to collect your order. Please have your text message ready, and observe the above guidelines.

Customer Service:

All our customer service staff and administration staff are now working remotely and can be contacted by telephone or email if you need any assistance. Our customer service hours are 8.30am - 4.00pm, Monday - Friday.

2021 Booklist Orders:

For some schools, you can place booklist orders for 2021 online now for delivery or click and collect. These will begin being processed for delivery and collection from early November onwards. The remaining schools are still finalising their 2021 booklists and they will open for ordering in the coming weeks.

If you need something from a 2020 booklist please contact us directly and we would be happy to assist.

Public Holiday Closure:

Please note we will be closed on the following days due to public holidays in Melbourne:

Friday 23 October

Tuesday 3 November

 

 

Call Us:      (03) 8787 1700

Please note:   We no longer have a fax machine. Please contact us by email or telephone.

 

Visit Us:     We have moved! Find us at our new address - 6 Technology Circuit, Hallam

 

 

 

Or email us your enquiry using the form below:

Please include the name on your order and your order number (if known) to assist us to process your query promptly.
We will be happy to assist you with more information regarding our Book Fairs. If you would like to make a booking, please include your desired dates (if any). Thanks!
Please include the name of your school, and what dates and times suit you best, and we will pass your enquiry onto the relevant sales representative.
Please include the name of your school in your request. We look forward to hearing from you!
We will do our best to source any book available. To help us to source your item quickly, please include as much information as you know about the book in your request (Title, Author, ISBN, Publisher etc). Please also include what school you are from.
If your query doesn't fit any of the other categories, contact us here.
Thanks for your interest in booking an Author Visit. Please include your desired dates, author name and any other requirements for the visit and we will be happy to assist you!